Privacy Policy
Effective Date: June 26th, 2025

Welcome to I Love FDL (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ilovefdl.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

By using the Site, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following categories of personal data:

a. Customer Information

  • Name
  • Email address
  • Billing and shipping address
  • Payment details (processed securely via third-party providers)
  • Order history
  • Communication preferences

b. Vendor/Seller Information

  • Name and contact details
  • Store/business name
  • Business address
  • Payment processing details (e.g., PayPal, Stripe)
  • Tax and compliance documents

c. Automatically Collected Information

  • IP address
  • Browser and device type
  • Usage data (pages visited, clicks, referring URLs)
  • Cookies and tracking technologies

2. How We Use Your Information

We use collected data to:

  • Process and fulfill orders
  • Manage customer and vendor accounts
  • Provide customer and vendor support
  • Send updates, marketing, or transactional emails (only with consent)
  • Improve the functionality and user experience of our marketplace
  • Ensure platform security and detect fraud

3. Sharing of Information

We do not sell your personal data. We may share your data with:

  • Vendors: To fulfill customer orders and communicate regarding transactions
  • Payment processors: To securely handle payment data
  • Service providers: For hosting, analytics, marketing tools, or customer support
  • Legal authorities: If required to comply with the law or enforce our terms

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain sessions and cart data
  • Analyze traffic and behavior
  • Personalize user experience

You can control cookies through your browser settings.

5. Third-Party Integrations

Our Site may contain links to third-party websites or use third-party services (e.g., OneSignal for push notifications, Google Analytics, Facebook/Google/Apple login).

These third parties have their own privacy policies and we are not responsible for their practices.

6. Data Retention

We retain your data for as long as necessary to:

  • Provide services
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce agreements

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access or request a copy of your data
  • Correct or delete personal information
  • Object to or restrict data processing
  • Withdraw consent
  • Request data portability

To exercise any of these rights, please contact us at [privacy@[yourdomain].com].

8. Security

We take reasonable administrative, technical, and physical measures to protect your data. However, no online platform is 100% secure.

9. Children’s Privacy

Our marketplace is not intended for individuals under the age of 13. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top of this page and notify users when required.